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Compatibility Guide

Overview

The Zoho Connector integrates Genesys cloud with Zoho. This guide details the compatibility requirements for Zoho, Genesys, and supported browsers.

Zoho CRM

Zoho CRM Edition

Tested

Enterprise

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Genesys Compatibility

Genesys

Tested Version(s)

Compatibility

Genesys Cloud

Version - 12.11.0+12-release/12.11.0-81a0fd2785d640b056174cd14f7907631c815779

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Browsers Compatibility

Browser

Tested Version

Compatibility

Google Chrome  Recommended

Version 143.0.7499.170 (Official Build) (64-bit)

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Firefox

Version 141.0 (32-bit)

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Browser Limitations so far include: Google Chrome’s Incognito mode

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Supported

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Not Supported

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Maybe developed on-demand