Planned Releases

(4.5.2) _CX Release Notes 4.4.10

CX 4.4.10

• Saving Dashboard Filters

• Grafana dashboard for agents

• Routing fixes (abnormal distribution of routing)

UN-PLANNED

(4.5.2) _CX Release Notes 4.5.3

2024-09-30

CX 4.5.3

• Multi Queue Priority Implementation

• Interruptible and Non-Interruptible MRDs

• Last Agent Routing Revamp

PLANNED

(4.5.2) _CX Release Notes 4.5.4

2024-05-31

CX 4.5.4

DRAFT

(4.5.2) _CX Release Notes 4.5.5

2024-06-07

CX 4.5.5

DRAFT

(4.5.2) _CX Release Notes 4.5.6

2024-06-28

CX 4.5.6

DRAFT

(4.5.2) _CX Release Notes 4.6

2024-04-15

CX 4.6

DRAFT