Patch Release CX5.3.1 | Expertflow CX

Release Name	CX5.3.1
Release Date	2026-05-18
Release Summary	Enhances reporting and analytics by migrating Quality Management reports to Metabase and introducing a new Submitted Form Detail Report for supervisors and quality managers.

🚀 Deployment & Upgrade

Scenario	Guide
Fresh installation	Deployment Guide
Upgrade from CX5.3.0	CX5.3.0 → CX5.3.1 Upgrade Guide

New in CX5.3.1

This is a patch release on top of CX5.3.0 that mainly focuses on reporting and analytics enhancements.

Reporting & Analytics

Feature	Description
QM Reports on Metabase	Five Quality Management reports, previously available in Superset, have been migrated to Metabase and are now fully available there following the platform upgrade to version 5.0. The migrated reports are: Evaluation Volume Team Comparison Agent & Team Leaderboard Evaluator Comparison Skills Assessment These reports provide supervisors and quality managers with consistent access to evaluation analytics on the Metabase platform.
Submitted Form Detail Report	Introduces a new report that enables supervisors and quality managers to view, filter, and analyze submitted form data. The dashboard covers evaluation scores, individual submission reviews, and overall quality metrics. It includes an Agent Evaluated field specific to QM assessments, enabling tracking of which agent was evaluated for each submission.

Feature

Description

QM Reports on Metabase

Five Quality Management reports, previously available in Superset, have been migrated to Metabase and are now fully available there following the platform upgrade to version 5.0. The migrated reports are:

These reports provide supervisors and quality managers with consistent access to evaluation analytics on the Metabase platform.

Submitted Form Detail Report

Introduces a new report that enables supervisors and quality managers to view, filter, and analyze submitted form data. The dashboard covers evaluation scores, individual submission reviews, and overall quality metrics. It includes an Agent Evaluated field specific to QM assessments, enabling tracking of which agent was evaluated for each submission.