Breadcrumbs

Compatibility Guide

Overview

Expertflow Salesforce Connector integrates EFCX so this guide provides compatibility requirements with respect to EFCX. 

Compatibility Requirements

The compatibility requirements related to EFCX, Browser and Salesforce versions are given below.

We have tested the versions mentioned below. To counter-check, testing can be scheduled before actual deployment.

EFCX Version:

  • EFCX Agent Desk 4.6

Tag: gitimages.expertflow.com/cim/unified-agent:4.5.6_b-CCC-1165

  • EFCX Agent Desk 4.5 customized

Tag: 4.5-SR1_f-CTI_CRM_TEMP-4.5-c3938f15985d86c3bb8b90cb00c65974758df590


Browsers Compatibility

Browser

Tested Version

Compatibility

Google Chrome 

128.0.6613.137 (Official Build) (64-bit)

check mark

Firefox


question mark

Recommended Browser: Google Chrome

Salesforce Compatibility

Salesforce Flavors

Version

Compatibility

Lightning

Developer Edition

check mark

Classic


question mark

EFCX Connector Display Theme

Theme Mode

Compatibility

Light

check mark

Dark

check mark

Recommended Theme Mode: Light mode

check mark

Supported

cross mark

Not Supported

question mark

Can be developed on-demand