VRS Upgrade Guide from 14.6.1 to 14.7

Steps to Upgrade VRS with CISCO Deployment Profile

  1. Place record.lua in the scripts directory, which can be found here /usr/local/freeswitch/scripts. Add the IP address in record.lua also.

  2. Stop and remove all the VRS containers and images running in Docker.

  3. Navigate to the recording-solution/docker directory.

  4. Update the following image tags:

    1. Open the docker-compose-cisco.yaml file in your preferred text editor. Locate the frontend service and update its version tags from 14.6 to 14.7. Save the changes before closing the file. Save the changes before closing the file.

  5. The following variable will be added to the config.env file.

Name

Description

1

ENABLE_AGENT_DOWNLOAD

This config is to enable/disable the download option on the VRS interface for users who have only the role of agent assigned.

  1. Navigate the application directory and run ./install-cisco and check your container using the docker ps command.

  2. Once the containers get up, the VRS Application should be accessible on https://<IP-Address >/#/login

Steps to Upgrade VRS with EFCX Deployment Profile

Follow these steps to update your deployment profile to the latest version:

  1. Navigate to the recording-solution/docker directory.

  2. Update the following image tags:

    1. Open the docker-compose-efcx.yaml file in your preferred text editor. Locate the frontend service and update its tag from 14.6 to 14.7. Save the changes before closing the file.

  3. The following variable will be added to the config.env file.

Name

Description

1

ENABLE_AGENT_DOWNLOAD

This config is to enable/disable the download option on the VRS interface for users who have only the role of agent assigned.

  1. Change your directory to the root folder where the application files are located.

  2. Execute the Install Script: Run the installation script to apply the changes:

    ./install-efcx
    
  3. Verify Container Status: Once the script finishes, confirm that the containers are running correctly by using the following command:

    docker ps
    
  4. Verify Application Access: After the containers are confirmed as "Up," the VRS Application should be fully accessible via your mapped FQDN.