|
Object Name |
channelData |
|---|---|
|
Description |
This object contains the data of the channel type opted by the customer for conversing with the agent. Channel data is unique for every channel. |
|
Parameter |
Type |
Description |
|---|---|---|
|
|
String |
It is a unique ID usually MSISDN. Sample format is |
|
|
String |
System generated string ID. Sample format is |
|
|
Int |
|
|
|
List |
Any information related to the particular channel can be sent here in the form of |