Files Supported for Telegram
Format type with *** are types that are supported for Agent
|
Media Type |
Format type |
Sent from Telegram |
Received for Agent |
|
Audios |
|
|
|
|
|
Ogg |
yes |
yes |
|
|
wav |
yes |
No |
|
|
Mp3 *** |
yes |
yes |
|
|
oga- |
|
|
|
Documents |
|
|
|
|
|
csv |
yes |
No |
|
|
doc *** |
yes |
yes |
|
|
dxf |
yes |
No |
|
|
svg - |
yes |
Yes |
|
|
ppt *** |
yes |
yes |
|
|
pdf *** |
yes |
yes |
|
|
txt *** |
yes |
yes |
|
|
sql |
yes |
No |
|
|
psd |
yes |
No |
|
|
xls *** |
yes |
yes |
|
|
zip |
yes |
No |
|
|
css - |
yes |
yes |
|
|
docx - |
yes |
yes |
|
|
pptx - |
yes |
yes |
|
|
xlsx *** |
yes |
yes |
|
|
rtf *** |
yes |
No |
|
Voice |
|
|
|
|
|
Voice recording |
yes |
yes |
|
Videos |
|
|
|
|
|
3gp |
yes |
No |
|
|
flv |
yes |
No |
|
|
mkv |
yes |
No |
|
|
mp4 *** |
yes |
Yes |
|
|
mpeg/mpga - |
yes |
No |
|
Images |
|
|
|
|
|
gif - |
yes |
yes |
|
|
jpg *** |
yes |
yes |
|
|
png *** |
yes |
yes |
|
|
jpeg *** |
yes |
yes |
|
|
webp - |
yes |
yes |
|
Location |
|
yes |
yes |
|
Emojis |
|
yes |
yes |
Files Supported for AgentDesk
-
Size less than 5MB supported:
-
Format type with *** are those types which are supported for Agent.
|
Media Type |
Format type |
Sent from Agent |
Received from Telegram |
|
Audios |
|
|
|
|
|
Mp3 *** |
No (bug) |
No |
|
|
wav |
Not Supported |
|
|
|
OGG |
Not Supported |
|
|
|
OGA - |
|
|
|
Documents |
|
|
|
|
|
doc *** |
yes |
yes |
|
|
pdf *** |
yes |
yes |
|
|
ppt *** |
yes |
yes |
|
|
txt *** |
yes |
yes |
|
|
xls *** |
yes |
yes |
|
|
csv |
Not Supported |
|
|
|
dxf |
Not Supported |
|
|
|
psd |
Not Supported |
|
|
|
sql |
Not Supported |
|
|
|
zip |
Not Supported |
|
|
|
svg (html based file) * |
Not Supported |
|
|
|
css - |
Not Supported |
|
|
|
docx *** |
yes |
yes |
|
|
pptx - |
Not Supported |
|
|
|
xlsx *** |
yes |
yes |
|
|
rtf *** |
No (bug) |
|
|
Videos |
|
|
|
|
|
mp4 *** |
yes |
Yes |
|
|
3gp |
Not Supported |
|
|
|
mkv |
Not Supported |
|
|
|
flv |
Not Supported |
|
|
|
AVI |
Not Supported |
|
|
|
MOV |
Not Supported |
|
|
|
mpga/mpeg - |
Not Supported |
|
|
Images |
|
|
|
|
|
JPG *** |
Yes |
yes |
|
|
PNG *** |
yes |
yes |
|
|
GIF - |
Not Supported |
|
|
|
JPEG *** |
No (bug) |
|
|
|
WEBP - |
Not Supported |
|