Prerequisites
An instance of EF CX with configured Cisco voice channel and Eleveo as recording back-end.
Cisco Details:
>>Call Manager : 192.168.1.26
>>UCCE 12.6 : 192.168.1.72
>>VM configured with CCX 1.52 : 192.168.2.149
username: root
password: 1
Eleveo Details:
|
System |
IP add |
version |
UI-User/Password |
|
Recorder |
192.168.1.236 |
7.1.5 |
admin/zoomcallrec12345 |
|
Replay Server |
192.168.1.237 |
7.1.5 |
admin/zoomcallrec12345 |
|
Quality Management |
192.168.1.237 |
|
ccmanager/zoomcallrec12345 |
Registered Phones:
Agent Details: