Limitations

GetState Event 

• Agent dials customer Number

• Agent phone goes in Dialing & Customer goes in Ringing state

• Call getState, agent state should dialing

GetState command will always return talking State whether it is in dialing or talking if the receiver phone is other than CUCM's Phone!

The use of getState is only in case of a refresh scenario,
So, this limitation will only affect the application in case of an outage or Re-Login!

After Failover, User A start showing the dialing state when on consult call.

When failover happened during a consult call, the User who initiated the consult call started showing the Dialing state instead of the call controls div.

Failover

User unable to perform any action when any connector comes up after the complete blackout.

When any connector comes after both went down, User is unable to perform any action on the interface.

Failover