The Voice Recording Solution now supports High Availability (HA) to ensure continuous recording and seamless failover. Two SIP trunks are configured on CUCM in HA mode, directing call events to two VRS servers. If one server becomes unavailable, call traffic automatically switches to the second, preventing disruptions.
To optimize storage, a Replay Server with higher capacity centralizes recordings, with an automated rsync job transferring files from VRS Servers A and B. A configurable retention policy ensures efficient storage management by automatically deleting older recordings from VRS servers after a set period.