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Compatibility Guide

Browsers Compatibility

For an optimal experience, the Webex CC Connector requires a modern browser with JavaScript enabled.

Browser

Tested Version

Compatibility

Google Chrome 

128.0.6613.137 (Official Build) (64-bit)

(tick)

Firefox

135.0 (32-bit)

(tick)

Microsoft Edge

134.0.3124.66 (Official build) (64-bit)

(tick)

Recommended Browser: Google Chrome

Webex Contact Center Version

Webex CC Version

Tested

1.0.175-20250313115804.HOT-FIX-LATEST-BANNER-UPADTE

(tick)

Zoho CRM Editions

Zoho CRM Edition

Tested

Enterprise

(tick)

Supported Channels

Channels

Tested

Voice 

(tick)

WebChat

(tick)

Email

(tick)

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.