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Health-Check API for CX Components

Component

readiness Endpoint

liveness Endpoint

Port

Protocol

agent-manager

localhost/agent/health

localhost/agent/health

3000/TCP

http

connect-360

Customer Channel Manager (CCM)

localhost/actuator/health

localhost/actuator/health

8081/TCP

http

Conversation Manager

localhost/actuator/health

localhost/actuator/health

8080/TCP

http

Media Routing Engine

localhost/actuator/health

localhost/actuator/health

8081/TCP

http

Bot Framework

localhost/actuator/health

localhost/actuator/health

8082/TCP

http

CIM Customer

localhost/health

localhost/health

8083/TCP

http

Web channel manager

localhost/health

localhost/health

7000/TCP

http

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