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Patch Release CX4.7.2


Release Name

CX4.7.2

Status

QA-PASSED

Release Date

Release Summary

Customer Widget Enhancements

  • Customizable text

  • Text alignment

  • Sound notifications

Upgrade Guide

CX4.7.1-CX4.7.2

New in CX4.7.2

This is a patch release on top of CX4.7.1. This contains a few enhancements in the CX customer widget.

Customer Widget Enhancements

Features

Description

Support Customizable Text for static UI elements

The customer widget supports fully customizable text for its static UI elements such as labels, buttons, greeting messages, error messages, and notifications.

Customizable Text Alignment in Menu Options

Text alignment in all menu options is fully customizable without requiring code change. By default, the text is left-aligned with proper indentation.

Mute/Unmute Sound Notifications on the Widget

The business administrator can mute/unmute sound notifications on the Customer Widget for new chat messages. This setting is available in the config file of the widget for the admin to define mute/unmute sound notifications for new chat messages.