Solution Prerequisites

Time Synchronization

An important consideration is time synchronization between related components. Communication between EFCX Connector and client applications. If the system dates and time are not synchronized the system can produce unpredictable results. Therefore, please make every effort to adhere to the following time synchronization guidelines:

EFCX Connector and client applications should have their Time Zone and time configured properly according to the geographic region and synchronized. To configure the time zone, please see the instructions from the hardware or software manufacturer of NTP server. Client applications and EFCX Connector should be synchronized to the second. This synchronization should be maintained continuously and validated on a regular basis. For security reasons, Network Time Protocol (NTP) V 4.1+ is recommended.

Browser Requirement 

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Browser Requirements

• Google Chrome Latest version

• Firefox Latest Version

Recommended Browser: Google Chrome

Documentation Reference: https://help.salesforce.com/articleView?id=getstart_browsers_sfx.htm&type=5

Access Prerequisites

For remote installation and configurations, the implementation team would require remote access privileges.

• VPN connection is required to connect.

• Remote access via RDP or similar is required to do installation and configuration of EF Server.

• Administrative access to server machines is required to install EFCX Connector.

Product Prerequisites

Hardware Requirements

• In the case of Single Server Deployment, you will require one server with the following specs:

• In the case of Redundant deployment, two servers with the same specs are required. 

Software Requirements

The following software must be installed on the server. These are required both for Single or Redundant deployment