The solution consists of the following components and configurations.
|
Name |
Description |
|---|---|
|
Suite CRM API |
The API runs on the suite CRM server providing the data from the suite CRM DB & performing operations. |
|
Google Chrome CTI Extension |
Google Chrome CTI Extension is installed on the agent machine to interact with Suite CRM and enables CTI controls for the agent. |
Component for Suite CRM
Single Node Deployment
