Overview
Expertflow Zendesk Connector integrates EFCX, so this guide provides compatibility requirements with respect to EFCX.
Compatibility Requirements
The compatibility requirements related to Channels, Browser and Zendesk versions are given below.
We have tested the versions mentioned below. To counter-check, testing can be scheduled before actual deployment.
EFCX Version:
-
EFCX Agent Desk 4.8
Tag: gitlab.expertflow.com/cim/cim-solution.git CX-4.8
Deployment Guide: https://docs.expertflow.com/cx/4.8/helm-based-deployment-for-expertflow-cx-solution
Browsers Compatibility
|
Browser |
Tested Version |
Compatibility |
|---|---|---|
|
Google Chrome
|
|
|
|
Firefox |
|
|
Zendesk Compatibility
|
Zendesk Flavors |
Compatibility |
|---|---|
|
Support |
|
|
Sell |
|
Zendesk Support Version: 24563 (b3c9df1d409174985c66bb881b61704eae05ef8b)
EFCX Connector Display Theme
|
Theme Mode |
Compatibility |
|---|---|
|
Light |
|
|
Dark |
|
Recommended Theme Mode: Light mode
|
|
Supported |
|
|
Not Supported |
|
|
Maybe developed/test on-demand |