Compatibility Guide
Overview
Expertflow Zendesk Connector integrates EFCX, so this guide provides compatibility requirements with respect to EFCX.
Compatibility Requirements
The compatibility requirements related to Channels, Browser and Zendesk versions are given below.
We have tested the versions mentioned below. To counter-check, testing can be scheduled before actual deployment.
EFCX Version:
EFCX Agent Desk 4.8
Tag: gitlab.expertflow.com/cim/cim-solution.git CX-4.8
Deployment Guide: https://docs.expertflow.com/cx/4.8/helm-based-deployment-for-expertflow-cx-solution
Browsers Compatibility
Browser | Tested Version | Compatibility |
|---|---|---|
Google Chrome |
|
|
Firefox |
|
Zendesk Compatibility
Zendesk Flavors | Compatibility |
|---|---|
Support |
|
Sell |
|
Zendesk Support Version: 24563 (b3c9df1d409174985c66bb881b61704eae05ef8b)
EFCX Connector Display Theme
Theme Mode | Compatibility |
|---|---|
Light |
|
Dark |
|
Recommended Theme Mode: Light mode
| Supported |
| Not Supported |
| Maybe developed/test on-demand |
