Eleveo Recording Middle-ware
Prerequisites
An instance of EF CX with configured Cisco voice channel and Eleveo as recording back-end.
Cisco Details:
>>Call Manager : 192.168.1.26
>>UCCE 12.6 : 192.168.1.72
>>VM configured with CCX 1.52 : 192.168.2.149
username: root
password: 1
Eleveo Details:
System | IP add | version | UI-User/Password |
Recorder | 192.168.1.236 | 7.1.5 | admin/zoomcallrec12345 |
Replay Server | 192.168.1.237 | 7.1.5 | admin/zoomcallrec12345 |
Quality Management | 192.168.1.237 | ccmanager/zoomcallrec12345 |
Registered Phones:
![unnamed-20240112-072445.png](../../__attachments/81396360/unnamed-20240112-072445.png?inst-v=56d73ba8-2e11-4dce-af58-c39ec88a3b24)
Agent Details: