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Consult Call legs will not be part of an activity for now.
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Unstable behavior on queue consult, consult-transfer, consult conference, and direct transfer for CCE.
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In case of an active main & consult call, if the main call is ended the consulted agent is also removed from the conversation.
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Any private browser window is not supported, as the system is using the browser cache for state maintenance.
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Logging out from the finesse doesn't log out the agent from CX.
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Advanced cases ( direct transfer, consult transfer, etc.) are not supported for a manual OB call.
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The CTI lib limitations are mentioned here.
Issues:
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