Handle Voice Recording

Enables agents to access essential recording controls, such as seeking and navigating within recordings.

This allows agents to play call recordings within the Customer Interaction History by introducing a seekbar. With this feature, agents can:

Control Playback: Pause, resume, and navigate through the recording, using the seekbar.
Navigate Efficiently: Jump to specific timestamps within the recording to review parts of the interaction without replaying the entire file.
Clear Visibility: Display the total duration of the recording and the current playback time on the seekbar.

The 'play' button is visually distinct and indicates its active state.

Clicking the play button opens a recording player with the following features:
- Mute/unmute
- Play/pause
- Close recordings
The recording player remains floating. This allows agents to navigate to different pages without interruption until the player is closed.
Tooltips are added to the mute/unmute, play/pause, and close buttons for better readability and user experience.