5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3
5.12.0 5.11.0 5.10.0 5.9.0 5.8.0 5.7.0 5.6.0 5.5.0 5.4.0 5.3.0 5.2.0 5.1.0 5.0 4.10 4.9 4.8 4.7 4.6 4.5.3 4.5.2 4.5.1 4.5 4.4 4.3

WebConnect CX

Customers can initiate chat, and audio calls using their web browser or a 3rd-party application. This WebConnect capability is available through the Customer SDK and the CX customer widget. The widget can be used as an embedded iFrame.

Limitation

  • Video and Screen-sharing calls are not supported till now. These will be part of future releases.