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900 Concurrent Bot Conversations and 1 Message every 5 seconds per Conversation

Test Scenario

4 conversations per second. Total 900 Bot conversations will be initiated in 225 seconds, every chat will have a message in every 5 seconds, conversations will be closed by customers eventually

Agents

N/A

Max Active Customers

900

Session Duration (s)

1000

Test Duration (m)

Expected: 20

Actual: 22

Total Conversations

900

Message Frequency per chat (s)

5

Message Frequency per second overall

Expected: 164.340

Actual: 66.0

Message Count

Expected:

13 chats per minute: 194,220

12 chats per minute: 179,280

11 chats per minute: 164,340

Actual: 66,000

Expected Result

All the chats are being delivered to Bot timely. Message count is not less than expected.

Actual Result

All 900 chats were delivered to bot but with delays. Message count is way less than as expected

Observations

Message count is way less than expected

Test Status

FAIL

Test Setup

  • 900 chats will be handled by Bot only and won’t be routed to any agent

  • Each conversation will be closed after 1000 seconds

Test Execution

  • 900 Chats are being initiated in the frequency of 4 chats per second

  • 1 message is being exchanged after every 5 seconds for every conversation

 

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