|
Test Scenario |
4 conversations per second. Total 900 Bot conversations will be initiated in 225 seconds, every chat will have a message in every 5 seconds, conversations will be closed by customers eventually |
|---|---|
|
Agents |
N/A |
|
Max Active Customers |
900 |
|
Session Duration (s) |
1000 |
|
Test Duration (m) |
Expected: 20 Actual: 22 |
|
Total Conversations |
900 |
|
Message Frequency per chat (s) |
5 |
|
Message Frequency per second overall |
Expected: 164.340 Actual: 66.0 |
|
Message Count |
Expected: 13 chats per minute: 194,220 12 chats per minute: 179,280 11 chats per minute: 164,340 Actual: 66,000 |
|
Expected Result |
All the chats are being delivered to Bot timely. Message count is not less than expected. |
|
Actual Result |
All 900 chats were delivered to bot but with delays. Message count is way less than as expected |
|
Observations |
Message count is way less than expected |
|
Test Status |
FAIL |
Test Setup
-
900 chats will be handled by Bot only and won’t be routed to any agent
-
Each conversation will be closed after 1000 seconds
Test Execution
-
900 Chats are being initiated in the frequency of 4 chats per second
-
1 message is being exchanged after every 5 seconds for every conversation
