Breadcrumbs

Security Assessment: Components and APIs

Following components are secure with APISIX:

  • Agent Manager

  • Bot framework

  • Customer Channel Manager

  • Cim Customer

  • Conversation Manager

  • Conversation Monitor

  • License Manager

  • Routing Engine

  • Team Announcement

  • File Engine

  • Unified Admin (This is only valid for CX-4.9.5 version)


Following APIs, belonging to secure components, are unauthenticated.

POST /agent-manager/agent/login
GET /agent-manager/socket.io/
POST /agent-manager/agent/refresh-token
POST /agent-manager/agent/send-sms-otp
POST /agent-manager/agent/register-phone
POST /agent-manager/agent/validate-otp
GET /ccm/widget-configs/{{WidgetIdentifier}}
GET /ccm/agents/{{}}
GET /ccm/channels/service-identifier/{{serviceIdentifier}}
POST /agent-manager/agent/send-sms-otp
POST /agent-manager/agent/register-phone
POST /agent-manager/agent/validate-otp
POST /unified-admin/forms/getAllFormTitles (This is only valid for CX-4.9.5 version)
POST /unified-admin/forms/{{formID}} (This is only valid for CX-4.9.5 version)
POST /unified-admin/keycloakLogin (all routes) (This is only valid for CX-4.9.5 version)