System Limitations

System limitations are as follows:

Summary	Description	Related Feature
It takes 5 mins to sync Agents and Supervisors	It takes 5 mins to sync Agents and Supervisors . It happens only when a fresh deployment is done. It was tested on 1000 Agents and Supervisors.	User Management
If application settings are not defined	If the application settings are not defined user will be routed to the User Management module so that he can define the settings there for UCCX and UCCE	Application Setting/ User Management
The Application Setting in UMM can not be updated if only SMBV2 support is enabled	The Application Settings can only be updated if SMBV2 and SMBV1 support is enabled.	Application Setting/ User Management
The Application Setting only accepts IP Addresses for now	The Application Setting only accepts IP Addresses for now	Application Setting/ User Management
It is advised not to upload more than 300k Callers at a time	While uploading callers in the caller list, upload 300k Callers at a time	Caller List
Uploading 200k callers take 3-4 mins	It takes 3-4 mins to upload 200k callers	Caller List
It is advised that two consecutive files should not be uploaded	It is advised that one should wait for CSV to be uploaded completely then upload the other after the first one	Caller List
Note that on the front end no message will be displayed that the contacts are uploaded successfully	This kind of message is displayed in the caller list logs	Caller List
TTL jobs runs everyday after 1:00 am	TTL removes the callers from the db as well.	Caller List
It takes 2-3 mins to Clear a Caller list containing 300k Callers	When we click on a clear call list button it starts deleting in the backend. It takes almost 2-3 mins to delete 300k callers.	Caller List
Login a supervisor with nocache	Login a supervisor with nocache, the supervisor will auto login to the supervisor tools gadget	Finesse Gadget
Login ST with finesse SSO	If primary UCCX or IDS service is down, Login with Finesse won't work	Finesse Gadget