IVR Campaigns with CX

IVR campaigns, also called IVR blasting or voice broadcasting, are an automated method for outbound communication. This technology enables businesses to simultaneously deliver pre-recorded voice messages to a large number of recipients.

Instead of an agent individually dialing each number, an automated system dials thousands of phone numbers at once and plays a consistent, pre-recorded message when the call is answered.

With Expertflow CX, you can create such IVR campaigns to deliver a pre-recorded message to your customers. 

Why Expertflow CX?

• Flow control using Conversation Studio

• Outbound Port monitoring

• Multichannel outbound campaigns (IVR, SMS, WhatsApp, Email)

• Retry mechanism

• TCPA and Do not call lists

• Realtime monitoring