Audit Logs

Audit logging has been added to the system to improve security monitoring, compliance, and troubleshooting. This functionality logs all key user activities in the Voice Recording Solution Web Application. Each log entry captures the date, time, user details, and action status. The logged actions include the following:

  • User Login

  • User Logout

  • Recording Playback

  • Recording Download

  • CSV EXPORT

A dedicated Audit Logs interface provides search and filter options for quick analysis based on action type, username, and timestamp. With pagination controls (10, 25, or 50 entries per page), users can efficiently review and manage logs, ensuring transparency and regulatory compliance.

image-20250317-103919.png

Limitations:

  • Audit logs cannot be exported for external analysis or reporting, and retention policies for managing the lifecycle of audit logs are not currently supported.

  • Filtering or searching for recordings is not captured in the Audit Logs.