Recording Link Uploader Deployment Guide

Prerequisites

Software Requirements

Item	Recommended	Installation guide
Operating System	Debian 12	-
Docker	v24 or higher	-
MongoDB	Latest version	Installation
EF CX	Latest version	Deployment
Media Server/Eleveo	Latest version	Media Server Installation Media Server Configuration

Port Utilization Requirements

The following ports must be open on the server for the program to function.

Type	Application	Description	Port
TCP	MongoDB	Database access port	27017
TCP	Postgres	Database access port	5432

The ports can be opened as follows:

SSH into the Media Server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password
Run the following command and replace PORT with each of the required ports listed above:
```
sudo iptables -A INPUT -p tcp -m tcp --dport PORT-j ACCEPT
```

Example with port 8021:

sudo iptables -A INPUT -p tcp -m tcp --dport 8021 -j ACCEPT

Save this port configuration with command:
```
sudo iptables-save
```

Media Server PostgreSQL Configuration

SSH into the Media Server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password
Navigate to the Postgresql folder.
- cd /etc/postgresql/<version>/main/
- Where <version> is the version of Postgresql being used.
Open the file postgresql.conf.
- vi postgresql.conf
- Scroll down to find the line #listen_addresses='*' and remove the # symbol.
Save and exit by :
- Press the Esc key.
- Enter the phrase :wq to save and exit.
Open the file pg_hba.conf.
- vi pg_hba.conf
- Scroll down to the bottom and add the line:
  - host all all 0.0.0.0/0 md5
Save and exit by :
- Press the Esc key.
- Enter the phrase :wq to save and exit.
Restart the Postgresql service:
- systemctl restart postgresql

Create MongoDB database

SSH into the Media Server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password.
Run command:
```
systemctl enable mongod
```
Open the MongoDB config file:
```
vi /etc/mongod.conf
```
Locate the field bindIp and set its value to the IP address of the current server.
Note the value of the port field as well.
Run command:
```
systemctl restart mongod
```
Run command:
```
mongosh --host HOST --port PORT
```
1. Where HOST is the value of the bindIp field in Step 3.
2. PORT is the value of the port field in Step 4.
In the following text replace USER and PASS with your choice of username and password respectively, then copy and paste it in the Mongo CLI opened in the previous step, and press enter:
```
use recording-link-activities
db.createUser(
  {
    user: "USER",
    pwd: "PASS",
    roles: []
  }
)
```
Exit with the command:
```
exit
```

Container Deployment

The voice connector is deployed as a docker image.

SSH into the Media Server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password.
Create a folder recording-link-uploader with the command:
```
mkdir recording-link-uploader
```
Enter the folder with the command:
```
cd recording-link-uploader
```
Create a file docker-compose.yml.
```
vi docker-compose.yml
```
Enter editing mode with the 'I' or 'Insert' keys.

Copy the contents below and paste them into the file docker-compose.yml :

version: "3"
services:
  recording-link-uploader:
    container_name: recording-link-uploader
    image: gitimages.expertflow.com:voice-recording-solution/recording-link-activities:1.0
    ports:
      - 6115:8080
    env_file:
      - env.txt
    restart: 'no'

Save and exit by :
- Press the Esc key.
- Enter the phrase :wq to save and exit.
Create a file env.txt
```
vi env.txt
```
Enter editing mode with the 'I' or 'Insert' keys.
Copy the contents below and paste them into the file env.txt :
```
CX_FQDN=https://ef-cx.expertflow.com
LOG_LEVEL=DEBUG
MIDDLEWARE_API=https://my-efcx.expertflow.com/recording-middleware
RECORDING_BACKEND=ELEVEO
RETRIEVAL_INTERVAL=15

MONGO_IP=192.168.1.10
MONGO_PASSWORD=password
MONGO_PORT=27017
MONGO_USERNAME=username

ELEVEO_ADMIN=admin
ELEVEO_MAX_CALL_TIME=60
ELEVEO_PASSWORD=password
ELEVEO_PROCESSING_TIME=5
ELEVEO_TIMEZONE=Asia/Karachi
ELEVEO_URL=http://192.168.1.10
ELEVEO_USERNAME=username

DB_IP=192.168.1.10
DB_NAME=fusionpbx
DB_PASS=password
DB_PORT=5432
DB_USERNAME=fusionpbx
```
- RECORDING_BACKEND: The mechanism for recording files. Currently only supports ELEVEO or EFSWITCH.
  - EFSWITCH corresponds to the CX Media Server.
- LOG_LEVEL: The amount of detail in the logs. Default is INFO, and for more detailed logs the value should be DEBUG.
- CX_FQDN: The address of EF CX. https://FQDN
- MIDDLEWARE_API: The EFCX FQDN with the recording middle-ware endpoint. https://FQDN/recording-middleware
- MONGO_IP: IP address of the Mongo Database.
- MONGO_PASSWORD: Password of the Mongo Database.
- MONGO_PORT: Port of the Mongo Database. Default 27017.
- MONGO_USERNAME: Username of the Mongo Database.
- RETRIEVAL_INTERVAL: The number of past days to push recording links for on startup.
- The following are only to be set when setting ELEVEO for RECORDING_BACKEND (leave at default values otherwise:
  - ELEVEO_MAX_CALL_TIME: The maximum possible time in minutes a call is assumed to last.
  - ELEVEO_PASSWORD: The administrator password for Eleveo.
  - ELEVEO_PROCESSING_TIME: The time in minutes it takes for a call to appear in Eleveo after ending.
  - ELEVEO_TIMEZONE: The timezone of the Eleveo deployment e.g. Asia/Karachi
  - ELEVEO_URL: The IP address of the Eleveo deployment.
  - ELEVEO_USERNAME: The username of the Eleveo deployment.
- The following are only to be set when setting EFSWITCH for RECORDING_BACKEND (leave at default values otherwise):
  - DB_NAME: Media Server database name. Keep at default fusionpbx.
  - DB_URL: Media Server server IP address.
  - DB_PORT: Media Server database port. Keep at default 5432
  - DB_USERNAME: Media Server database name. Default is fusionpbx unless changed manually in Media Server.
  - DB_PASS: Media Server database password.
Run the command:
```
docker login gitimages.expertflow.com
```
- Enter your username and password as prompted (make sure that you were granted access to the repository).
Within the folder run the command:
```
docker compose up --no-start
```
Confirm that the docker container is created:
```
docker ps -a
```

Create CRON Job

SSH into the Media Server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password.

Run the following command:

echo '*/15 * * * * docker restart recording-link-uploader' > recording-link-uploader.cron

Run the following command to load the job into the cron scheduler:
```
crontab recording-link-uploader.cron
```

Set Ingress and Service in EF CX

SSH into the EF CX server.
- Use command:
  ssh username@server-ip
- Enter the ssh password and press Enter.
Use command:
```
su
```
Enter the root user's password.
Navigate to the kubernetes folder of this EFCX deployment.

Run the following commands, after replace myEfswitchIp with the IP address of the Media Server:

sed -i 's/efswitchIp/myEfswitchIp/g' cx-voice-recording/Services/ef-recording-middleware-efswitch-service.yaml
kubectl apply -f cx-voice-recording/Services/ef-recording-middleware-efswitch-service.yaml

Run the following commands, after replacing middlewarePort with the port of the recording middleware deployed on the Media Server:

sed -i 's/8080/middlewarePort/g' cx-voice-recording/Ingresses/nginx/ef-recording-middleware-Ingress.yaml
kubectl apply -f cx-voice-recording/Ingresses/nginx/ef-recording-middleware-Ingress.yaml