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Telegram Connector Media Types Support

Files Supported for Telegram

Format type with *** are types that are supported for Agent

Media Type

Format type

Sent from Telegram

Received for Agent

Audios

Ogg

yes

yes

wav

yes

No

Mp3 ***

yes

yes

oga-

Documents

csv 

yes

No

doc ***

yes

yes

dxf  

yes

No

svg  -

yes

Yes

ppt ***

yes

yes

pdf ***

yes

yes

txt ***

yes

yes

sql  

yes

No

psd 

yes

No

xls ***

yes

yes

zip

yes

No

css -

yes

yes

docx -

yes

yes

pptx -

yes

yes

xlsx ***

yes

yes

rtf ***

yes

No 

Voice

Voice recording

yes

yes

Videos

3gp

yes

No

flv 

yes

No

mkv 

yes

No

mp4 ***

yes

Yes

mpeg/mpga -

yes

No 

Images

gif -

yes

yes

jpg ***

yes

yes

png ***

yes

yes

jpeg ***

yes

yes

webp -

yes

yes

Location

yes

yes

Emojis

yes

yes

Files Supported for AgentDesk

  • Size less than 5MB supported:

  • Format type with *** are those types which are supported for Agent.

Media Type

Format type

Sent from Agent

Received from Telegram

Audios

Mp3 ***

No (bug)

No

wav

Not Supported

OGG

Not Supported

OGA -

Documents

doc ***

yes

yes

pdf ***

yes

yes

ppt ***

yes

yes

txt ***

yes

yes

xls ***

yes

yes

csv

Not Supported

dxf

Not Supported

psd

Not Supported

sql

Not Supported

zip

Not Supported

svg (html based file) *

Not Supported

css -

Not Supported

docx ***

yes

yes

pptx -

Not Supported

xlsx ***

yes

yes

rtf ***

No (bug)

Videos

mp4 ***

yes

Yes

3gp

Not Supported

mkv

Not Supported

flv

Not Supported

AVI

Not Supported

MOV

Not Supported

mpga/mpeg -

Not Supported

Images

JPG ***

Yes

yes

PNG ***

yes

yes

GIF -

Not Supported

JPEG ***

No (bug)

WEBP -

Not Supported

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