Agent Desk Localization

The Expertflow CX Agent Desk provides language localization for agents and supervisors. Users can manually change the interface language from a supported list of languages. The interface also supports Right-to-Left (RTL) for languages such as Arabic.

The solution is extensible, and support for other languages can be added on-demand.

The supported languages include:

• Arabic

• Bulgarian

• English

• French

• German

• Italian

• Spanish

• Swahili

• Urdu

For locale settings and language configuration, see Updating the Language at Agent Desk.