CX Knowledgebase
Expertflow CX is an omnichannel in-and outbound Cloud Contact center that seamlessly integrates customer interactions across voice, digital, and social media...
Topics
Platform
- CX Data Sheet
- Omnichannel Engagement
- Conversation Studio
- Platform Architecture
- Data Platform
- Identity and Access Management
- Security and Compliances
- Routing
- Forms
- Business Calendars
- Deployment Options
- Integrations
- Release Management
- Key Objects
- Customer
- User Interface Languages
- Messages, Events, and Activities
- Multitenancy
- Voice Recording Solution