Compatibility Guides
Customer Gadget Browser Compatibility
Browser  | Supported Version  | Compatibility  | 
|---|---|---|
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
AgentDesk Browser Compatibility
Browser  | Supported Version  | Compatibility  | 
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
Unified Admin Browser Compatibility
Browser  | Supported Version  | Compatibility  | 
|---|---|---|
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
KeyCloak Browser Compatibility
Browser  | Supported Version  | Compatibility  | 
|---|---|---|
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
Superset Browser Compatibility
Browser  | Supported Version  | Compatibility  | 
|---|---|---|
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
Browser Compatibility for Voice
Browser  | Supported Version  | Compatibility  | 
|---|---|---|
Google Chrome  | 122.x  | COMPATIBLE  | 
Mozilla Firefox  | 
  | Can be scheduled on demand  | 
Microsoft Edge  | 
  | Can be scheduled on demand  | 
Phones Compatibility
Item(s)  | Supported Version  | Compatibility  | 
|---|---|---|
Cisco IP Phone(s)  | 8.6.x  | COMPATIBLE  | 
Cisco Jabber  | 14.x  | COMPATIBLE  | 
Hard phones  | 7965,7942  | COMPATIBLE  | 
Cisco Unified CCX Compatibility
UCCX 12.5, UCCX 12.5.1 SU3 , UCCX 12.0
Cisco Unified CM Compatibility
CUCM 12.5.1
Reports Compatibility
Item(s)  | Supported Version  | Compatibility  | 
|---|---|---|
MySQL  | 8.0.33 | COMPATIBLE  | 
Microsoft SQL Server  | 2019 (RTM) - 15.0.2000.5 (X64)  | COMPATIBLE  |