Applicable to VRS 14.12.0. Tested with Cisco UCCE 12.6.2, UCCX 15, Finesse 12.5, CUCM 12.5, CUCM 15, and EFCX 5.13 (general recording / Media Recordings for EFCX). Operations Dashboard and call tagging are Cisco-only.
OS Compatibility
We require the customer/partner to install the following software on the server.
|
Item |
Notes |
|---|---|
|
Debian |
Debian 12 full version |
|
Windows (for Screen Recording) |
Windows 10 or 11 |
Docker Engine Compatibility
|
Item |
Notes |
|---|---|
|
Docker CE |
Docker CE with Docker Compose v2 (tested with Compose 2.35.1) |
Phones Compatibility
Formal testing and QA are executed only with phones listed in the tables below.
|
Item |
Tested Version |
|---|---|
|
Cisco Jabber |
15.2.3.61008 |
Database Compatibility
|
Item |
Recommended Version |
|---|---|
|
MSSQL |
mcr.microsoft.com/mssql/server:2019-latest |
|
PostgreSQL |
14+ |
Recorder Compatibility
|
Item |
Version |
|---|---|
|
Free SWITCH (for Cisco) |
1.10.10 |
Browser Compatibility
|
Item |
Version |
Notes |
|---|---|---|
|
Chrome |
152.0.x |
Tested |
|
Firefox |
Not tested |
An on-demand testing cycle can be planned |
|
Edge |
Not tested |
An on-demand testing cycle can be planned |
Cisco Unified CCE Compatibility
-
UCCE 12.6.2, Non-SSO
Cisco Unified CCX Compatibility
-
UCCX 15 — formally tested in VRS 14.12.0 for Cisco VRS features (including multi-leg scenarios, tagging, Operations Dashboard, and Informix CRA enrichment when enabled).
Cisco Finesse Compatibility
-
Finesse 12.5 — tested with UCCE 12.6.2 for VRS 14.12.0
EFCX Compatibility
-
EFCX 5.13 — tested with this release (general recording / Media Recordings). Operations Dashboard and call tagging are Cisco-only.
Cisco Unified CM Compatibility
-
CUCM 12.5, no Active Directory configured
-
CUCM 15 — tested with UCCX 15 for VRS 14.12.0