MS-CRM-Connector-cif-2.0 Enablement with Kubernetes

This document illustrates the procedure and steps to deploy MS-CRM-Connector on Kubernetes.

Before you begin, verify

• Installed Kubernetes. If not, see Deployment Planning
• Have already setup storage. If not yet, see Storage Solution - Getting Started

Prepare for MS-CRM-Connector-Cif-2.0 Deployments

Step 1: Clone the MS-CRM-Connector-Cif-2.0 repository

git clone -b <branch Name> https://gitlab.expertflow.com/cti/ms-crm-connector-with-efcx-cif-2.0.git

cd ms-crm-connector-with-efcx-cif-2.0/

Step 2: Create Namespaces

1. Create a namespace expertflow .

kubectl create namespace expertflow

Step 3: Apply Image Pull secret

1. Run the following commands for applying ImagePullSecrets of ms-crm-connector images.

kubectl apply -f kubernetes/registryCredits/ms-imagePullSecret-expertflow.yaml

Step 4: Update FQDN

MS-CRM-Connector should be accessible by a fully qualified domain name. Assign the FQDN.

Replace <FQDN> with your FQDN for wfm-reports and run this command.

sed -i 's/devops[0-9]*.ef.com/<FQDN>/g' kubernetes/ConfigMaps/*  kubernetes/Ingresses/nginx/* kubernetes/Ingresses/traefik/*

Update Config Map

1. Open the ConfigMap

   CODE

   nano <FQDN>/kubernetes/ConfigMaps/ms-crm-cif-2.0-configmap.yaml 

   

2. Change the values as follows:

   1. AGENTDESK: URL to the Agent Desk

   2. ENTITIES: contact, account, lead

   3. NOMATCHENTITY: Account

   4. ORGANIZATIONDOMAIN: URL of CRM

3. Exit the editor by pressing the ctrl+X key and then entering Shift+Y

Step 5: Deploy MS-CRM-Connector Change the directory

1. Change the directory

cd kubernetes/

2. Apply ConfigMaps

   CODE

   kubectl apply -f ConfigMaps/ms-crm-cif-2.0-configmap.yaml

3. Create services for ms-crm-cif-2

   CODE

   kubectl apply -f Services/ms-crm-cif-2.0-service.yaml

4. Apply the Deployment manifest 

   CODE

   kubectl apply -f Deployments/ms-crm-cif-2.0-deployment.yaml

5. Before proceeding to the the next steps, wait for all the solution components to be up and ready.

   CODE

   kubectl get pods -n expertflow

Step 6 :Setup Ingress Routes

For RKE2-based Ingresses using Ingress-Nginx Controller

kubectl apply -f Ingresses/nginx/ms-crm-cif-2.0-Ingress.yaml