Upgrade Guide CX-4.5.4 to CX-4.5.5

Before proceeding with the upgrade, ensure that the system is in idle state, with all agents logged out from the agent desk.

Update Unified-Agent Tag

CODE

# Delete Unified-agent’s Deployment
  kubectl delete -f cim-solution/kubernetes/cim/Deployments/ef-unified-agent-deployment.yaml
# Update Unified-agent’s Deployment Tag
  gitimages.expertflow.com/cim/unified-agent:4.5.5
# Apply Unified-agent’s Deployment
  kubectl apply -f cim-solution/kubernetes/cim/Deployments/ef-unified-agent-deployment.yaml