Chat Volume By Bot
| Report Summary | Channel-Wise Daily Chat Statistics |
|---|---|
| Status | CUIC DEVELOPED, EF-BI NOT_DEVELOPED, EFBI-Custom NOT_DEVELOPED |
Reporting Fields
| Fields | Description |
|---|---|
| Date | Selected date from the filter |
| Bot Name | Name of the chatbot |
| Channel Name | Name of the chat channel |
| Total Chats | Number of chats handled by the bot |
| Average Chat Duration | Total Chat Duration/Total Chats Answered in hh:mm: ss format |
Filters
- Date & Time
- Channel(s) - Not available in EFBI-Custom
- Bot(s) - Not available in EFBI-Custom