Before upgrading, ensure that the system is idle, i.e, all agents are logged out from the AgentDesk.
Custom Configuration Strategy
For detailed guidelines on applying environment-specific configurations using custom values.yaml layering,
Refer to the CX Helm Chart Custom Configuration Strategy guide.
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Update Helm repo
helm repo update expertflow -
Deploy the AgentDesk helm chart
# Deploy the new chart version using the helm-values/cx-agent-desk-custom-values.yaml helm upgrade --install --namespace expertflow --set global.efCxReleaseName="ef-cx" cx-agent-desk --debug --values helm-values/cx-agent-desk-custom-values.yaml expertflow/agent-desk --version 4.10.7 -
Deploy the Core helm chart
# Deploy the new chart version using the helm-values/ef-cx-custom-values.yaml helm upgrade --install --namespace expertflow --create-namespace ef-cx --debug --values helm-values/ef-cx-custom-values.yaml expertflow/cx --version 4.10.7