Upgrade Guide CX4.10.1 to CX4.10.2

Before upgrading, ensure that the system is idle, i.e; all agents are logged out from the AgentDesk.

Make sure to FLUSH the Redis before proceeding with the upgrade

Custom Configuration Strategy

For detailed guidelines on applying environment-specific configurations using custom values.yaml layering,

Refer to the CX Helm Chart Custom Configuration Strategy guide.

Update Helm repo
```
helm repo update expertflow
```
Change directory to the current deployment
```
cd CX-4.10.1/kubernetes
```

Deploy the Core helm chart

Deploy the new chart version using the helm-values/ef-cx-custom-values.yaml 

helm upgrade --install --namespace expertflow --create-namespace   ef-cx  --debug --values helm-values/ef-cx-custom-values.yaml expertflow/cx --version 4.10.2