agentAssistanceRequestPlaced
Event Name | agentAssistanceRequestPlaced |
|---|---|
Event Description | Event is triggered in response of direct conference and direct transfer request |
Emitter | Agent Manager |
Name | Description |
|---|---|
requestAction | type: String Value could be |
mode | type: String Value is |
JSON
{
"requestAction": "transfer",
"mode": "queue"
}