joinPullModeRequest
Event Name | joinPullModeRequest |
|---|---|
Event Description | Event is emitted when an agent joins a chat, the agent desk emits an event of joinPullModeRequest to the agent manager, agent manager listens to the event and successfully joins the chat for the agent. |
Emitter | Agent Desk |
Name | Description | Payload Properties |
|---|---|---|
topicParticipant | type: Object | |
agentId | type: String ID of the agent for whom the event has been emitted | - |
channelSession | type: Object contains values of properties related to the session that has been established through a particular channel e.g. web. | |
requestId | type: String ID of the task subscribed by the agent | - |
CODE
{
"topicParticipant": {},
"agentId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
"channelSession": {},
"requestId": "a13a49f4-7ec6-436b-91b0-0fd1be205799"
}