agentAssistanceRequestPlaced

Event Name	agentAssistanceRequestPlaced
Event Description	Event is triggered in response of direct conference and direct transfer request
Emitter	Agent Manager

Name	Description
requestAction	type: String Value could be `transfer` or `conference`
mode	type: String Value is `queue`

Name

Description

requestAction

type: String

Value could be transfer or conference

mode

type: String

Value is queue

JSON

{
    "requestAction": "transfer",
    "mode": "queue"
}