|
Event Name |
joinPullModeRequest |
|---|---|
|
Event Description |
Event is emitted when an agent joins a chat, the agent desk emits an event of joinPullModeRequest to the agent manager, agent manager listens to the event and successfully joins the chat for the agent. |
|
Emitter |
Agent Desk |
|
Name |
Description |
Payload Properties |
|---|---|---|
|
topicParticipant |
type: Object
|
|
|
agentId |
type: String ID of the agent for whom the event has been emitted |
- |
|
channelSession |
type: Object contains values of properties related to the session that has been established through a particular channel e.g. web. |
|
|
requestId |
type: String ID of the task subscribed by the agent |
- |
{
"topicParticipant": {},
"agentId": "a13a49f4-7ec6-436b-91b0-0fd1be205799",
"channelSession": {},
"requestId": "a13a49f4-7ec6-436b-91b0-0fd1be205799"
}