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Node |
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Description |
This node Unknown Attachment can be used to send messages to the customer via a digital channel Whatsapp. |
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Channel Type |
Node Name |
Parameters |
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WhatsApp Outbound |
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WhatsApp Template Outbound future |
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This node provides the following configuration options
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Channel: This field is pre-configured for WhatsApp and cannot be changed. It specifies that the message will be sent exclusively via the WhatsApp digital channel.
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Customer Identifier: Use this option to select the specific contact data field that holds the primary identifier (e.g., phone number or Whatsapp) for each customer. This selected identifier will be used to initiate the dialing operation for that contact.
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Message: The message that is to be sent to the customer. This message field supports dynamic injection of the contact attributes using the curly braces
{}. For example, the messageHello {firstName}might evaluate toHello Ahmaddepending upon the value of the attributefirstName.
