Call Decision

Node

Call Decision

Description

This node call dec.png checks the event type on an incoming live call event against a value you choose (Human or Answering Machine), and routes the message to one of two outputs depending on whether it matches.

Overview

  • A simple yes/no gate for live call events — typically used right after a Dial node's Live Call Event output to branch on whether a human or an answering machine picked up.

  • You choose which outcome you're checking for; anything that matches goes out the "true" output, everything else goes out "false."

Category

Inputs

Outputs

Default Label

Flow Control

1

2

Node name, or "Call Decision" if left blank

Configuration Options

Setting

Default

What it does

Name

(blank)

Optional label for the node.

Decision Type

HUMAN

Which outcome to check for: HUMAN or ANSWERING_MACHINE.

Outputs

Output

Label

Sent when

1

true

The incoming event's type matches your selected Decision Type.

2

false

The incoming event's type is anything else.

What Happens When This Node Runs

  • Looks at the incoming message's event type.

  • If it matches your selected Decision Type, the message goes out the "true" output.

  • If it doesn't match — including any other kind of event, not just the other listed option — the message goes out the "false" output.

  • If the message has no event type at all, neither output fires; a warning is logged and the status dot turns red.

call dec config.png