Breadcrumbs

Assign Bot

Node

Assign Bot

Description

This Assign Bot node adds a bot in the conversation with the specified role.

Inputs

Input Details

Options

Option Details

Role

The role of the bot being added.

Primary

With primary role, bot replies directly to the customer

Assistant

With Assistant role, bot works in suggestion mode and aids the agent

Screen Shot 2025-03-19 at 15.36.49.png