Skip to main content
Skip table of contents

Change Bot Role

Node

Change Bot Role

Description

This Change Bot Role node Screen Shot 2025-03-19 at 15.44.18.png can be used to change the role of the bot present in the conversation.

Inputs

Input Details

Options

Option Details

New Role

New role of the bot

Primary

With primary role, bot replies directly to the customer

Assistant

With Assistant role, bot works in suggestion mode and aids the agent

Screen Shot 2025-03-19 at 15.46.00.png
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.