Remove Channel Session | Expertflow CX

Node	Remove Channel Session
Description	The Remove Channel Session node can be used to remove a channel session from the current conversation. You can remove current, last used, all or a specific channel by its channel type.

Inputs	Input Details	Options	Option Details
Channel Session	The channel session to be removed.	From Cim Event	The channel session passed by Conversation Manager at the time of calling Conversation Studio API will be used.
		Last Used	The last Used Channel Session of the conversation.
		All	This option removes all the channel sessions of the customer
		Specific Channel Type	Remove all channels of a specific type (if available in the current conversation)
Reason Code	The reason to remove the channel session	Force Closed	Specifies that the session is being forcefully closed
		Customer	Mentions that the channel session is being closed by the customer
		Inactivity	Specifies that the channel session is being closed due to inactivity
		Network	The reason if the channel session is being closed due to a network problem
		Agent	This reason should be selected if the channel session is being closed by agent