Conversation Studio Conditions

Node	Condition Node
Description	The Condition Node serves as a checkpoint in our workflow. It comprises a bunch of nodes that check specific conditions against the input payload and route the message to one of two paths. Most condition nodes accept one input and have two outputs for true/false conditions.

Title	Description
Check Active Media Direction	This node checks whether the active media direction is the selected direction or not.
Check Conversation Resume Reason	This node checks whether the conversation resume reason is the selected reason or not.
Check State Changed Task Mode	This node will check whether the state changed task mode is the selected mode.
Check Channel Type	This node checks if the selected channel type has a selected channel session or not.
Check Reason For Task State Change	This node will check whether the reason for the task state change is the selected reason.
Check Active Media MRD	This node checks the MRD of the active media session. Channel types are fetched dynamically, against which we have MRDs associated.
Check If Agent Is Present	This node will check whether the agent is present in the conversation or not.
Check If All Agents Are In WrapUp	This node checks whether all the agents are in `WRAP_UP` state or not.
Check Task Name Whose Task State Changed	This node checks whether the task name whose state changed is the selected name.
Check Latest Intent	This node checks whether the latest intent is the selected intent or not. You can add predefined intents and, based on that, route the message to one of three options.
Check If Customer Is Present	This node will check whether the customer is present in the conversation or not.
Check Conversation State	This node checks whether the state of conversation is the selected state or not.
Check Agent Unsubscription Reason	This node checks whether the agent’s unsubscirption reason is the selected reason or not.
Check Routing Mode	This node checks whether the routing mode is the selected mode or not.
Check Service Identifier	This node checks whether the service identifier matches the selected service identifier. It fetched the channel information and populated the options for the service identifier. You can dynamically add the populated options, and based on the number of options, you’ll have that many outputs. If the service identifier doesn’t match any of the selected, it would go towards the `OTHERWISE` path.
Check If Room Is Private	This node checks whether the room is private or not.
Check Unsubscribed Agent Role	This node checks if the unsubscribed agent has the selected role or not.
Check Role Changed Reason	This node checks whether the role changed reason is the selected reason or not.