CX Voice Upgrade to 4.5.1

Voice Connector

SSH onto the Debian server on which the Voice connector is installed.
1. Use command
  ssh <username>@<server-ip>
2. Enter user password and press ENTER.
3. Use command
  su
4. Enter root password and press ENTER.
Run the command to see the list of running containers
```
docker ps
```
Note the container ID of the current deployed 4.5 Voice connector.
Note the port of that container i.e. for 0.0.0.0:8116->8080/tcp, :::8116->8080/tcp, the port of the container is 8116.
Run the command to stop the container
```
docker stop <container-ID>
```
Run the command to remove the container
```
docker rm <container-ID>
```
Navigate to the folder where the docker-compose.yml and env.txt files are located for the voice connector.

Open the docker-compose.yml file and replace the text inside with text below:

version: "3.8"
services:
  voice-connector:
    image: gitimages.expertflow.com/freeswitch/ecx_generic_connector:4.5.1
    container_name: unified-voice-connector
    ports:
      - PORT:8080
    env_file:
      - ./env.txt
    restart: always

Replace the PORT keyword with the port noted above in step 4.
Run the command
```
docker compose up -d
```
Confirm that the docker container is running by using the command
```
docker ps
```
Confirm that the container is running correctly by opening the logs with command
```
docker logs -f containerID
```

Media Server configuration

Scripts

SSH onto the Debian server on which the Voice connector is installed.
1. Use command
  ssh <username>@<server-ip>
2. Enter user password and press ENTER.
3. Use command
  su
4. Enter root password and press ENTER.
Confirm git is installed, and install it if is not.

Clone the Media Server scripts repository:

git clone -b 4.5.1 https://efcx:RecRpsuH34yqp56YRFUb@gitlab.expertflow.com/rtc/freeswitch-scripts.git

Navigate to the cloned repository to access the files:
```
cd freeswitch-scripts
```

Move hangup_event.lua to the Media Server scripts folder:

mv hangup_event.lua /usr/share/freeswitch/scripts/
chmod -R 777 /usr/share/freeswitch/scripts/

Move no-agent-available.wav to the Media Server prompts folder:

mv ivr_prompts/no_agent_available.wav /usr/share/freeswitch/sounds/ivr_prompts/

Changes in SIP Profile

Login to Media Server web interface.
- Open in browser: https://IP-addr, where IP-addr is the IP address of the Media Server.

Add the username and password that was shown upon installation of Media Server and press LOGIN.
Press the IP address in the top right and select the Domain created in the Domain creation section above:

Open SIP Profiles under the Advanced tab.

Open the internal profile, scroll down to the ws-binding and wss-binding fields, and set their Enabled column values to True.

Find the disable-transcoding field and its Value and Enabled columns to true.
Fine the nat-options-ping fields and its Value and Enabled columns to true.
Press the SAVE button on the top right.
Open SIP Status under the Status tab.
Locate the line sofia status profile internal and to its right press the RESCAN button, followed by the RESTART button after the page reloads.

Changes in Media Server Config

SSH into the Media Server.
- Use command
  ssh username@server-ip
- Enter user password and press ENTER.
- Use command
  su
- Enter root password and press ENTER.
Open /etc/freeswitch/autoload_configs/lua.conf.xml
Find the line near the end containing

Insert the following under it:

<hook event="CHANNEL_HANGUP_COMPLETE" subclass="" script="hangup_event.lua"/>

Run the command:

systemctl restart freeswitch