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Report Summary |
Shows the calls attempted by the dialer and not connected with the end user for any reason. The report includes agent-based and IVR-based campaign calls. |
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Report Columns
Following are the report columns
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Fields |
Description |
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Campaign |
Name of the campaign |
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DateTime |
Date of the row record |
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Number Called |
The dialed phone number of the customer |
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Call Result |
Call result of the call as returned by the dialer; i.e., Abandoned, Connected, No Answer, etc.
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Report Filters
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Date Time
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Campaign Name