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Report Summary |
Displays the count of conversations closed forcefully in each queue by the administrator or supervisor |
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By viewing this report, an administrator or supervisor can determine the number of conversations flushed out from this particular queue
This report shows the count of conversations in the form of a bar graph. The Queue name is shown on the X-axis, and the count of flushed conversations is shown on the Y-axis.
Report Filters
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Date/Time - Choose the date to filter the data
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Queue - Choose the queue/queue(s) from the dropdown filter and APPLY FILTERS