|
Test Scenario |
4 conversations per second. Total 3000 conversations will be initiated in 750 seconds, every chat will have a message in every 5 seconds, conversations will be closed by agents eventually |
|---|---|
|
Agents |
1000 |
|
Max Active Customers |
3000 |
|
Session Duration (s) |
1200 |
|
Test Duration (m) |
Expected: 40 Actual: 40 |
|
Total Conversations |
3000 |
|
Message Frequency per chat (s) |
5 |
|
Message Frequency per second overall |
Expected: 720.000 Actual: 334.564 |
|
Message Count |
Expected: 13 chats per minute: 780,000 12 chats per minute: 720,000 11 chats per minute: 660,000 Actual: 334,564 |
|
Expected Result |
All the chats are being delivered to agents timely. Message count is not less than expected. |
|
Actual Result |
There are 264 lost chats. 26 stuck chats in the system Message count is almost 50% less than expected |
|
Observations |
Slowness observed during manual operations There are loads of pending messages at ActivMQ We don’t support 3000 concurrent chats as we faced major issues during load test |
|
Test Status |
FAIL |
Test Setup
-
1000 agents logged-in and in ready state to receive chats
-
Agents are auto accepting chats
-
Each conversation will be closed after 1200 seconds
Test Execution
-
3000 Chats are being initiated in the frequency of 4 chats per second
-
1 message is being exchanged after every 5 seconds for every conversation
